php – Five9的API：如何使用SOAP API和基本身份验证来提取报告

我们正在尝试使用报告API从Five9的服务器访问数据.我们在下面编写了代码,但没有得到任何结果.对我来说,看起来问题是使用Authentication to Five9的服务器.请检查帮助我们了解我们如何定期为特定广告系列提取数据,并将其存储在数据仓库中.

<?PHP
$soapUser = "USERNAME";  //  username
$soapPassword = "DEMOPASSWORD"; // password
 
$soap_options   = array( 'login' => $soapUser,'password' => $soapPassword );
$auth_details   = base64_encode($soapUser.":".$soapPassword);
 
$client = new SoapClient("https://api.five9.com/wsadmin/v2/AdminWebService?wsdl",$soap_options);
$header = new SoapHeader("https://api.five9.com/wsadmin/v2/AdminWebService/getCallLogReport","authentication","Basic $auth_details"); 
//echo "Response:\n" . $client->__getLastResponse() . "\n";
$client->__setSoapHeaders($header);
 
$xml_data = '<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v2="http://service.admin.ws.five9.com/v2/AdminWebService/getCallLogReport">
<soapenv:Header/>
<soapenv:Body>
  <v2:getCallLogReport>
        <campaigns>Campaign1</campaigns>
  </v2:getCallLogReport>
</soapenv:Body>
</soapenv:Envelope>';
 
echo $result = $client->getCallLogReport($xml_data,"https://api.five9.com/wsadmin/v2/AdminWebService?wsdl","https://api.five9.com/wsadmin/v2/AdminWebService/getCallLogReport",0); 
 
 
?>

示例XML

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"  xmlns:v2="http://service.admin.ws.five9.com/v2/">
<soapenv:Header/>
<soapenv:Body>
  <v2:getCallLogReport>
     <!--Optional:-->
     <time>
        <!--Optional:-->
        <end>?</end>
        <!--Optional:-->
        <start>?</start>
     </time>
     <!--Optional:-->
     <criteria>
        <!--Optional:-->
        <ANI>?</ANI>
        <!--Zero or more repetitions:-->
        <agents>?</agents>
        <!--Zero or more repetitions:-->
        <callTypes>?</callTypes>
        <!--Zero or more repetitions:-->
        <campaigns>?</campaigns>
        <!--Optional:-->
        <DNIS>?</DNIS>
        <!--Zero or more repetitions:-->
        <dispositions>?</dispositions>
        <!--Zero or more repetitions:-->
        <lists>?</lists>
        <!--Zero or more repetitions:-->
        <skillGroups>?</skillGroups>
     </criteria>
  </v2:getCallLogReport>
  </soapenv:Body>
 </soapenv:Envelope>

看起来您的问题是您在soap标头中发送base64编码的用户名/密码.它实际上需要包含在http标头中.我的解决方案是ruby,但希望它可以帮助你.

soap_client = Savon.client(
  endpoint: "https://api.five9.com/wsadmin/AdminWebService/",namespace: "http://service.admin.ws.five9.com/",headers: { "Authorization" => "Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==" },env_namespace: :soapenv,namespace_identifier: :ser,ssl_verify_mode: :none
)
 
message = { 
  "lookupCriteria" => {
"criteria" => {
      "field" => "email_address","value" => "something@example.com"
    }
  }
}
 
response = soap_client.call(:getContactRecords,message: message)
p response.body

所以你的XML最终看起来像这样.

SOAP request: https://api.five9.com/wsadmin/AdminWebService/
Authorization: Basic QWxhZGRpbjpvcGVuIHNlc2FtZQ==,SOAPAction: "getContactRecords",Content-Type: text/xml;charset=UTF-8,Content-Length: 471
 
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ser="http://service.admin.ws.five9.com/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <soapenv:Body>
    <ser:getContactRecords>
      <lookupCriteria>
        <criteria>
          <field>email_address</field>
          <value>something@example.com</value>
        </criteria>
      </lookupCriteria>
    </ser:getContactRecords>
  </soapenv:Body>
</soapenv:Envelope>
 
HTTPI POST request to api.five9.com (httpclient)
SOAP response (status 200)
 
<env:Envelope xmlns:env='http://schemas.xmlsoap.org/soap/envelope/'>
  <env:Header></env:Header>
  <env:Body>
    <ns2:getContactRecordsResponse xmlns:ns2="http://service.admin.ws.five9.com/" xmlns:ns3="http://service.admin.ws.five9.com/v1/">
      <return>
        <fields>number1</fields>
        <fields>email_address</fields>
        <records>
          <values>
            <data>5555555555</data>
            <data>something@example.com</data>
          </values>
        </records>
      </return>
    </ns2:getContactRecordsResponse>
  </env:Body>
</env:Envelope>

php – Five9的API：如何使用SOAP API和基本身份验证来提取报告

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